Changes to SentriLock Lockbox One-Day Codes

What: If you typically book appointments and receive SentriLock one-day codes through ShowingTime, you will need to download and use the SentriKey app to receive lockbox access starting on April 1st.

Details: Here’s what this entails:

  • All users will see in both the ShowingTime app and in email notifications that the home is using a SentriLock lockbox.
  • Buyer’s agents and hosting agents will either need to download and use the SentriKey app or obtain a code from the listing agent directly.
  • Listing agents may need to manually grant access or generate a code from the SentriLock system for all appointments.

When: SentriLock will discontinue one-day code generation for ShowingTime and other third-party vendors starting on March 31st. Please download and use the SentriKey app as of Monday, April 1st.

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